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Zoom is a video communications platform for meetings, webinars and rooms. Meetings include screen sharing, recording, breakout rooms, captions and whiteboards, and the desktop and mobile apps are straightforward for external guests. An AI companion can summarize meetings and draft follow-ups on paid plans. The free tier caps group meeting length; paid plans add duration, participant counts, admin controls and webinar capacity. It integrates with calendars, Slack and CRM tools. It is the default external meeting tool for many companies, which makes it useful even when internal calls happen elsewhere.